Freequently Asked Questions

Yes, we have two student guides on this site.  The one used for our instructor-led training is called SF 11.1 and labeled Instructor-led.  The older version SF 10.2 is for our on demand training.

We know this is a pain, and we are working to rectify this situation, but currently, the two sites are managed as separate systems and require separate logins.  Please be patient with us.

You currently cannot change your username on either system ( or  You can change your email address on both by logging into the system and clicking the profile button. You can make the change here on and here on

Please submit a support ticket below.  We should respond to you in 1-2 business days.

The learning side of can be found at

Submit a Support Ticket